Privacy POLICY
1. Information We Collect
Sapient Home collects the following types of personal information when you interact with our SMS program:
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Contact Information: Name, phone number, email address, physical address.
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Account/Project Details: Service history, installation details, job-site information, preferences for home automation or lighting systems.
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SMS & Communication Preferences: Phone number and opt-in status for receiving SMS updates.
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Technical Data: IP address, browser type, device information, and interactions with our website.
2. How We Use Personal Information
We use the information collected for the following purposes:
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To provide services, support, installations, and project updates.
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To communicate scheduling information, service reminders, job status updates, billing, or account-related notices.
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To send SMS messages only to users who have explicitly opted in.
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To comply with legal and regulatory obligations.
3. How SMS Information Is Used
When you opt in to receive SMS messages from Sapient Home, we may send:
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Appointment confirmations or reminders
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Service updates
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Job or installation alerts
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Support notifications
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Occasional important account-related messages
SMS consent is not shared with third parties.
We do not sell, rent, trade, or disclose SMS opt-in information to any third party or affiliate for marketing or any other purpose.
4. Who We Share Information With
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Legal/government authorities when required for compliance or safety.
We do not share SMS consent or SMS subscriber lists with any third parties.
5. Your Choices & Rights
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You may opt out of SMS messages at any time by replying STOP.
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You may request access, correction, or deletion of your personal information.
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You may opt out of marketing emails by using the unsubscribe link in those messages.
6. Data Security
We implement reasonable industry-standard security safeguards to protect personal information from unauthorized access, disclosure, or misuse.
7. Accessibility & Placement of This Policy
This privacy policy is:
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Available at: https://www.sapienthome.co/privacy-policy
